Is the turnaround negotiable?
Sure, we can discuss the turnaround before the order is approved. But there are some factors that we need to know, such as the amount of our order at that time, the complexity of the slides, etc.
For example if one customer comes with 50 slides and it should be finished in 5 hours, it can be acceptable if we have available capacity at that time. Otherwise, we may not be able to receive that kind of order, even it is only 5 or 10 simple slides.